Frequently Asked Questions

Frequently Asked Questions

How long will it take to receive my order?

All our garments are made to order. Please allow 14 days for production, plus 3–7 business days for delivery within South Africa.

Do you keep stock?

No — every piece is crafted specifically for you after your order is placed. This ensures the highest quality and zero waste.

How do I know which size to order?

Please refer to our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up for comfort.

What fabric are your garments made from?

Most of our garments are made from our signature Premium Bonbon fabric — silky, stretchy, and wrinkle-resistant, making it ideal for travel and everyday wear.

Can I return or exchange my order?

Yes, we offer a 14-day return window from the date of receipt. Items must be unworn and in original condition. Please see our Return & Refund Policy for full details.

How do I care for my garment?

We recommend gentle hand washing or a delicate machine cycle in cold water. Hang to dry. Do not tumble dry or iron on high heat.

How can I contact you?

You can reach us via our Contact Us page or email us directly at wilma@letloveclothing.net.